![]() On your smartphone's Wireless Settings page look at the names of your Wi-Fi networks. We recommend you use a network with a password for security. There may also be a guest network without a password. You may see TWO or more networks : If you see two or more Wi-Fi network names that belong to you, then you probably have a 2.4GHz and 5GHz dual-band router.If this is the case, you may need to contact your router manufacturer or service provider for assistance. ![]() If you have a newer router, it might also mean that you have a mesh network that combines 2.4 GHz and 5 GHz. If you have an older router this is more likely because the first wireless routers were a single band. You may just see ONE network : If you only see one Wi-Fi network name that belongs to you, it could be a 2.4GHz network and will work with Feit electric products.Choose the wireless network from the list. Open the settings app> Choose Wi-Fi & Wireless and Networks. ![]() Go to your phone Settings> Wi-Fi to see the names of the networks available. Here's a video showing how to check your Wi-Fi networks on an iOS device If your device is closer to your router (5-15 feet) it may automatically connect to the 5GHz band. You can use your smartphone to check to see what Wi-Fi bands are available. Many routers have two bands a 2.4 GHz and a 5 GHz network. Check to see if your smartphone is connected to a 2.4 GHz network If you are having trouble connecting your Feit Electric Smart product to Wi-Fi, some troubleshooting tips might help. Having issues connecting the Smart Wi-Fi Bulb?
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